.Stephanie,a supervisor was extremely rude and the opposite agent advised me ifI desired to go t oMonterey before I should have a taxi.the agent did not gave me the seats that Exclusive assistant had supplied me as a result of my incapacity Ifound immediately after my third attempt Darlene
I just needed to mention that my expertise using this flight and American Airways staff was the worst I've at any time experienced having an airline. The journey to LAX from TPA was Okay apart from flight attendants don’t smile or act like they like their jobs anymore. The return flight was a nightmare. It begun after we received an electronic mail the morning of our flight stating that we necessary to transform our seats which were previously chosen. We did just that & checked in on-line. Once we obtained for the airport our boarding passes nevertheless experienced the old seats which we experienced to vary for the luggage sign in counter (once more personnel weren't pleasant in the least).
I wish to make this report to you. I was amazed which i was struggling to create a report by cellphone. Sallianne Dale
Upon arrival in Panama with flight AA959 among the list of two luggages, a Roncato luggage, ( pics connected ) worth €189 arrived broken. I immediately went to the suitable Business In the airport, exactly where the one remark was which they handed me a « examining Write-up Hurt see », which I enclose herewith. I put in the following day shopping for a whole new baggage and endeavoring to get in touch with all your places of work through the telephone quantities indicated to the stated document without the need of, on the other hand, getting any reply – the cell phone isn't answered and the road goes blank just after several minutes of ready, irrespective of which variety I dial. I As a result move forward my journey and upon my arrival in Miami airport for my return excursion (flight AA2198 on March 24) I all over again try and Make contact with your Business with the airport, but the one assistance they could give me was to issue a criticism by means of your internet site, which I am now executing. Apart from the above mentioned, I do have Yet another – and doubtless extra really serious – grievance. At enough time of my reservation I paid an additional $88 ($forty four Each individual) for more consolation seats. To my shock, the seats turned out to generally be the conventional – no additional – seats.
It could be a glitch to you however it means that I've to face in a long line which is extremely agonizing using a knee cap that's been broken.
American Airways has the worst buyer service of all Airways I've used in my 63 yrs. My spouse’s anniversary earrings have been stolen outside of her suitcase on June 20, 2013 and Customer service has REFUSED to Get in touch with us again soon after reporting the thief the working day it took place.
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My American Buddy bought tickets on my behalf but I have acquired no info from you. I haven’t been given any “number†from you — how am I suppose to choose up my ticket at Narita airport?
My spouse is in a very nursing dwelling with Alzheimer’s disorder. American is Making the most of my unlucky problem by insisting I spend to transfer his miles to my account even though I'm the 1 who has actually been accuring the miles whilst purchasing Together with the Gain card. Disgrace on American Airlines. A technician can execute this which has a few strokes in minutes.
It really is disassembled, cleaned and inspected with calibrated precision measuring resources to reveal any defects That may be neglected if not.
por favor deseo saber desde colombia que puedo hacer para dar soluciodesde a un cambio de nombre de un tiquete para EEUU
On April 15th, 2013 I acquired a sign in the mail from you and was really upset Once i opened the envelope to see the check composed out was close to one/4th the amount I'd at first submitted for reimbursement.
I love AA but you should be sure they be certain things like the amusement together with other factors are carefully checked…..especially for the lengthy haul.